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If you have questions about product(s), please first read our FAQ.

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FAQ

We always answer questions, but Frequently Asked Questions are directly answered, so that you don't need to wait a few days.

MIDI adapters - general

Can I use several adapters on one computer?

Yes, the only limit is the number of USB ports, which is easy to overcome by using a USB hub.

When configuring the device through the configuration program, only one adapter can be connected.

Are all the product covered by a warranty and what is the possibility of returns?

If you are not satisfied with the adapter, you can return it within one month after the purchase date to get a full refund. The cost of return shipping is borne by the customer.

MIDI adapters are covered by a one-year warranty. If the device fails during this period, it will be replaced free of charge.

Is the Linux system supported?

Yes. Adapters are class compliant MIDI-USB devices, so they will work with Linux.

With what VST plugins / DAWs are the adapters compatible?

Any that support MIDI automation, e.g.:

  • Amp Sims: Positive Grid Bias FX Pro, Waves GTR, NI Guitar Rig, Overloud TH3, etc.
  • They work with practically all DAWs.

Do MIDI adapters cause any noticeable latency?

They do not introduce noticeable latency.

EX2M Adapter

What pedals are supported by the EX2M Adapter?

All standard expression pedals with a stereo jack output.

Can I increase the pitch using an expression pedal?

Yes, we support Pitch Bend Change MIDI message.

If you just want to increase the pitch and not decrease it, set the min. value at 64, max. at 127, and if you just want to decrease, change the value range to 0-63.

For some actions you need to use CC, which is also supported.

My pedal does not work in the full range - the minimal and maximum values are not in the range of 0-127. What should I do?

In this case, use the "Calibrate" function available in the configuration tool. You can calibrate your pedal there and it will work properly.

FS2M Adapter

S8 Sequencer

When will the S8 Sequencer be available?

We plan to release it at the end of this year.

What distinguishes this tool from others on the market?

First of all, you will not encounter the typical machine-like nature of a step sequencer.

You will be programming drums using proven methods taken from coding (fully visual), not from a piano keyboard.

You can count on:

  • efficiency in creating beats
  • intuitiveness (you create as if you were playing and not writing down notes)
  • flexibility (more freedom)
  • effectiveness (you will not repeat yourself)

How can I get more information about the release of this tool?

Subscribe to our newsletter. We will not send you too many emails. We will only notify you about the most important events, including the premiere of our Sequencer.

A2M Converter

The sounds of which instruments are recognised?

Virtually any, even your singing. It is important to remember about a few guidelines:

  • The cleaner and less distorted the sound, the better.
  • The beta version only recognises one sound at a time, so if you play chords, only one of the chord notes will be played, most likely the root.
  • Also, remember to tune your instrument.

How do I connect an electric / e-acoustic guitar to a computer?

You only need a jack-jack cable!

You do not need an expensive audio interface because you are not recording a direct guitar signal. A2M only needs to recognize the pitch, and the sound is generated by a virtual instrument - from the sampler or synthesizer.

On which setting of the pickup should I play?

The more the sound will be devoid of high harmonics, the more accurately its pitch will be recognised, so it is best to set the guitar on the pickup closest to the neck, and avoid the pickup closest to the bridge.

I have a feedback problem - how do I eliminate it?

To avoid feedback, try to make sure that the MIDI sound does not return to the audio input. This can be done in two ways: by connecting the instrument to the line input, rather than via a microphone, or if it is impossible and you need to use a microphone - listen to the sounds from the MIDI instruments on headphones.

Does A2M have a built-in synthesizer / sampler?

No. It allows you to use thousands of excellent virtual instruments, which are available in both free and paid packages. You can use a synthesizer or sampler from a VST/AU plug-in.

What external sounds can I use?

Virtual A2M works with any MIDI receiver.
The most optimal setup is a VST/AU Host, which receives MIDI events, and a plug-in connected to it - the VST instrument. Each DAW is a VST Host and receives MIDI messages.

Popular DAWs:
Ableton Live, Logic Pro X, Pro Tools, FL Studio, Cubase, Studio One, Reason, GarageBand

Popular samplers:
Kontakt 5

How do I connect to external MIDI applications?

If you do not see the application you want to connect to in the OUTPUT MIDI device list, it means that the application does not have a built-in MIDI receiver and you need a virtual MIDI bus. This is a common problem in Windows and even leading music software companies have to face it. A good solution can be found here:
Using virtual MIDI buses.

We, like Ableton, recommend loopMIDI.

MacOS has built-in utilities, but sometimes a virtual bus is not enabled by default - you can also read about how to turn it on in the article above.

I am experiencing latency! What can I do?

If you experience latency, please check the following:

  • Check that your computer is not overloaded with concurrent CPU-intensive applications
  • If you are using an integrated sound card on Windows, e.g. Realtek, we recommend installing ASIO4ALL for better performance.